International Medical Group (IMG) offers a choice of travel protection plans which includes iTravelInsured Travel Lite, iTravelInsured Travel SE, and iTravelInsured Travel LX.

IMG Travel Insurance

For more than 25 years International Medical Group (IMG) has been providing travel protection. IMG is an award-winning provider of global insurance.

IMG has offices and partners spread across the globe who are able to help and support travelers around the world.

IMG's travel protection plans offer varying levels of coverage and trip protection including trip cancellation, medical expenses, trip delay, baggage loss and delay and trip interruption coverage.

iTravelInsure Travel Lite is IMG's budget level plan. It has Trip cancellation benefit up to 100% of trip cost, Trip interruption benefit up to 125% of trip cost and $500 for trip delay.

The iTravelInsured Travel SE plan is IMG's 'family-friendly' plan. iTravelInsured Travel SE is designed for domestic and international destinations and insures trip costs up to $150,000. The trip cancellation benefit provides up to 100% reimbursement for trip costs, and the trip interruption benefit offers reimbursement up to 150% of trip costs. The plan includes trip delay benefits up to $125 per day per person, to a maximum of $2,000 per person. iTravelInsured Travel SE also includes $500,000 coverage per person for emergency medical evacuation.

The iTravelInsured Travel LX plan is ideal for luxury trips and provides a trip cancellation benefit up to 100% of trip costs, a trip interruption benefit up to 150% of trip costs and $250 per day per person, to a max of $2,500 per person for trip delay coverage. It also provides $1,000,000 coverage per person for emergency medical evacuation. There is an optional buy-up for Cancel-For-Any-Reason coverage. Additional cost and terms apply. Not available to NY residents.

In many cases, IMG works directly with the hospital or clinic, including those outside our independent Preferred Provider Organization, for investigation or payment of eligible medical expenses.

To file a claim, complete the Claim Form and submit it with original itemized bills. You may be responsible for any deductibles, coinsurance amounts and non-eligible expenses.

The fastest and most convenient way to submit a claim is online through MyIMG. If it is your first time using MyIMG, follow these steps to register:

  1. Go to click “Create an Account”
  2. On the next screen, enter your, Plan Number, or Insured/Member ID, and click “Continue”
  3. Once the system verifies this information, follow the remaining steps to complete your registration

Once you’ve created a MyIMG account, follow these steps to submit a claim:

  1. Log in to the MyIMG portal, click “Claims”
  2. In the drop-down menu, click “My Claims”
  3. On the next screen, select the plan. Click “Submit New Claim” and follow the prompts to complete your submission

By filing your claim online through the MyIMG portal, you’ll get faster service, a confirmation email after your submission, a tracking number, and you will be able to view updates throughout the claims process. 

Claim Help

  • International Medical Group, Travel claims, PO Box 241853, Apple Valley, MN 55124
  • +1(317) 655-9798

The iTravel Insured Lite, SE, and LX plans contain travel insurance underwritten by United States Fire Insurance Company. This advertisement contains highlights of the plans developed by International Medical Group, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by International Medical Group. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact International Medical Group 9200 Keystone Crossing, Indianapolis, IN 46240 USA. +1(317) 655-9796. CA Non-Resident Producer License No. 0F17093. While International Medical Group markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by International Medical Group, and International Medical Group does not receive compensation from USF for providing the non-insurance components of the plans.


  • A Global Family of Companies
  • Award-Winning Provider of Global Insurance
  • Offices and Partners across the globe

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